Help & contact

Standard shipping is free on orders over $50. Below that it's a flat $6. Express delivery costs $12 on any order.

We roast every week and dispatch within 48 hours of roasting. Standard delivery then takes 3–5 working days, and express takes 1–2 working days. Your order confirmation shows which roast day your coffee is in.

We deliver across India. As soon as your parcel leaves us, we send a tracking link by email and SMS.

Yes. Tick "This is a gift" at checkout, add a note of up to 200 characters, and we'll leave the prices off the packing slip.

It's the day we roasted that batch. Each product page also shows a "best from" day: most coffee tastes best after resting 5–14 days, depending on the roast, and stays at its peak for about a month after that.

Keep it in the bag it came in, pressed flat and sealed with the zip, somewhere cool and dark. Skip the fridge, because moisture and fridge smells get in every time you open it. Whole beans stay fresh longer than ground coffee, so grind at home if you can.

Choose the brewer you own and we'll grind to match it: coarse for French press, medium-fine for pour-over and AeroPress, fine-medium for moka pot and South Indian filter, fine for espresso. If you grind at home, choose Whole bean. The grind size chart has the details.

Yes, if your coffee hasn't been ground yet. Write to us with your order number before your roast day, and we'll update it. In the cart you can change the grind on any line yourself, without removing it.

Whole bean keeps its aroma for weeks longer, because grinding exposes far more of the coffee to air. If you don't own a grinder, ground coffee is still excellent for the first 2–3 weeks. Buy smaller bags more often.

That's what our fresh-or-replace promise is for. Send us a photo and your order number within 7 days of delivery and we'll ship a new bag at no cost. You don't need to send the old one back.

Coffee is a food product, so we can't resell opened bags. If a coffee isn't for you, tell us what you didn't like and we'll suggest one you'll enjoy more. For a first order, we'll usually send a replacement anyway.